There’s no second chance at a first impression, and the first impression a company gives out is often through the phone.
If a potential lead or an existing customer calls, and your call system’s IVR has
- a proper greeting
- messages that captivate and help, and
- an overall setup that is properly routed,
then chances are your company will rank well in the minds of those customers, thus increasing the possibility to catch a lead or create a positive word-of-mouth.
Today, we share with you 11 tips to an exceptional IVR that actually work. Tell us how it worked for you!
