Don’t lose your customers to bad recorded messages

There’s no second chance at a first impression, and the first impression a company gives out is often through the phone.

If a potential lead or an existing customer calls, and your call system’s IVR has

  • a proper greeting
  • messages that captivate and help, and
  • an overall setup that is properly routed,

then chances are your company will rank well in the minds of those customers, thus increasing the possibility to catch a lead or create a positive word-of-mouth.

Today, we share with you 11 tips to an exceptional IVR that actually work. Tell us how it worked for you!

11 tips for an ivr

 

 

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